What must the order meet to return it?

If you want to return your order, it is important that the products are returned in their original packaging and still in unworn condition with the labels attached. Briefs are not returned because of hygienic reasons. If you would like to try on your panties first, we recommend trying them on over your own panties. Please state clearly in the return request that the panties are clean. In that case, an exception can be made.